Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in the UK by Royal Mail - Parcel Force, in China by ePacket or EMS, and in the USA by USPS. Speedy deliveries attract charges and you will have options to choose from at the checkout page..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingdom |
5-15 Business days |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thezasha.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Максим Казаков
There is a small jamb on one cufflinks, the drawing on the contour is not fully filled. In the rest everything is OK.
Jeffrey Miller
Very nice. It’s worth it.
Sharon Little
Item safely received. Thank you
Frank Rivera
Nice
Alba Cano
ok
Виталий Галкин
Super!! Fast shipping.
Dawid Szymczak
super!
Xanlar Nərimanzadə
Superrrrrrrrrrrrrrrrrr
Lubna Naeem
nice item
Philip Meyer
looks good, I’m gonna wear it soon
Алиса Рыбалко
Super
Gary Carr
awesome. great piece of cufflinks. will order .more
Bernardo Santos
Very good, no regrets
Александр Ротару
Beautiful cufflinks.
Мирослав Игнатьев
Fast shipping… cufflinks are just cool for such a price .. thanks
Αννα Μιχαλολιάκος
Amazing !!!!
حسن العمودي
جميل.
Эльза Цивилёвa
Great item! Delivery to Moscow 14 days!
Bobby Johnson
Excellent thank you very much
Kehinde Kabir
I will do more but now it’s very good cufflinks.
Irene Gallardo
nice
Joe Ray
Very beautiful cufflinks. Metal. Delivery mega fast, 2 weeks. Seller thanks)))
Salahudeen Elemide
accurate…nice product
George Fuller
Very well done for this price
Борис Чернов
Letters on the cufflinks are sliced from side to side, only in the photo everything is smooth and in the center.
טל רונן
Excellent merchandise at a funny price
Sonia Kaczmarek
I’m very satisfied
Helen Delgado
OK
Михаил Ткаченко
Shipping very fast
Amechie Kabir
just beautiful
Thomas Baker
Very cool made cufflinks. In curved form. Look chic. I recommend. Thank you very much. Package came quickly
عبد العزيز السعيد
Very excellent as in the description