Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in the UK by Royal Mail - Parcel Force, in China by ePacket or EMS, and in the USA by USPS. Speedy deliveries attract charges and you will have options to choose from at the checkout page..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
5-15 Business days |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thezasha.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ava Lee
Nice one
Joyce Aladegbaiye
So cute
Ursyn Duda
Cute
Margarida Antunes
Arrived perfectly, material looks good. Very beautiful. Recommend
Abdulrashid Olaleke
Excellent product and delivery was very fast
Safinatu Aluede
awesome
Joyce Olaleke
The product is good and Okay
Patricia Gray
nice
Patricia Weber
good
Donald Berry
They are very nice
Debra Carroll
17 days to get to Texas. Very pretty cufflinks, wrapped in bubble wrap for shipment.
Muyiwa Balogun
3rd time buyer
Yetunde Kabir
lovely
Adediran Kabir
great product better than the picture
Անահիտ Սարգսյան
Very satisfied, thank you
Алина Овчинниковa
Delivery 3 months. The protection of the buyer ended but came. It was insulting to come with a marriage in one flap there is no purple big stone, put immediately without it, because. Not even in the package.
Marcela Barragán
The product looks very nice! At a good price! Only it took me a while to get my product! But otherwise it’s great!
Opeyemi Ifedolapo
finally got it after waiting for a long time,almost a opened a dispute.. it’s a nice product
Nicolas Verstraete
Waited a bit but very beautiful product. Little mistake on one but for the price you wouldn’t even see it. Recommend the product if you are patient.
Ashley Gardner
Perfect the super recommend
Владимир Панов
Cute cufflinks with rhinestones, only long went to Kamchatka.
Kelly Diaz
Beautiful but in business did not try
Анастасия Юрьевa
The goods are good. Size and description match. I recommend
Mark Hernandez
Zuhr
Diane Barrett
Stars for the money returned, unfortunately the order did not come in 2 months. How will the crown of the virus end-if I live again I order these cufflinks
Аркадий Абрамов
Cufflinks are super, did not expect for such money. I took for the only shirt with cufflinks, always take them from my husband, swears, so in principle and ordered. the only minus long delivery
Safinatu Adamu
omg I really love it with that price its supper cool
Mark Hunt
Long czekałam but przyznaję that worth. Cufflink made with good material-are nice …. and after Lecam.
Nurul Lestari
received well, take a long time to reach my country
אבי כץ
More beautiful מהתמונה, I am satisfied מאד below I אזמין long.
Rozalia Kowalczyk
Ok
Ndubuisi Izuzu
I’m so happy. Thanks
Doris Russell
very use full cheep and as per discruption
Слава Ульяновa
Cufflinks as in the photo, to nizhny novgorod went for a long time, somewhere 2 months
Thomas Taylor
Excellent ! 5 Stars Estimation !
Рycлан Бублик
Very cool, look good and went to Ukraine for about a month.
Alice Daniels
Can’t complain. Will get more.
Станислав Зуев
Everything is fine. Liked. 5 +.
Zbigniew Pawlak
The Best!
תומר שושני
beautiful and nice!
Danuta Bąk
Recommend nice although a touch of Gypsy
Марія Бабіак
Cufflinks are beautiful, but poorly fixed stones. Let’s go, long, more than a month.
Олександр Винниченко
Very beautiful cufflinks, i advise
Donald Owens
Just congratulations on this wonderful product.