Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in the UK by Royal Mail - Parcel Force, in China by ePacket or EMS, and in the USA by USPS. Speedy deliveries attract charges and you will have options to choose from at the checkout page..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
5-15 Business days |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thezasha.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Filipe Fernandes
otimo
Sophia Dias
Very good product! Arrived in less than 30 days. Recommend.
عبدالكريم عادل
it’s perfect, tanx
Иван Савельев
Good watches. The only minus they seem very large, but for such a price 5 stars
Bruce Hamilton
Great product. As described.
Tiffany Simpson
Clean looking watch.
Lucyna Mróz
After you wear it all day, on hand to morning watch stanoł-Need nakręcać hand. Besides all OK. Recommend.
Guillermo Vázquez
Late but the product is incredibly Beautiful.
Gabriel Sousa
Top like other watch.
Heather Turner
Excellent and very quick to be shipped. I would highly recommend this product
Luz Fajardo
The product has elements that do not work
Mateus Fernandes
Follow my YouTube channel Kid imports Review of imported products
Oscar Posada
That’s what I expected, I recommend.
Marina Pineda
No great words article mamalon.
Елена Шевченко
Good qulity
Walter Brunner
Nice
Зинаида Яковлевa
Came for a month, packed well. How to walk will show time
Sarah Mello
Excellent product meets the announcement came super fast very early Super recommend
Julie Elliott
cheap wrist band but love the look and works . not sure of the water proofing or the need for fake buttons on right side
José Alberto Villa
Fast shipping, good product and excellent value for money 10/10
Donald Munoz
Fascinate watch. i recommend it.
Aylin Orlowski
Top
Sophie Schmid
The watch looks awesome. is a little too big had the link.
Jamie Jung
Top fast Delivery! Very prezise Description! Thank You
Francisca Fernandes
Arrived fast, about 10 days. THE watch is as described in the picture. Not takes pile, the movement itself derived use does work.
Barbara Spencer
Super
Emilia Molina
Very good watch, I liked it. It works well. Good value for money.
Hans Steiner
thank you
Emrah Yiğit
Very fast shipping watch nice cord is a little simple as it is not Steel
Вера Яковлевa
Normal hours, satisfied. Now how much will work