Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in the UK by Royal Mail - Parcel Force, in China by ePacket or EMS, and in the USA by USPS. Speedy deliveries attract charges and you will have options to choose from at the checkout page..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
5-15 Business days |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thezasha.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Daniel Morales
I’m very satisfied
José Nunes
lindo
Mark Williamson
Good such cufflinks ..
Larry Barnett
Just like the picture
Teslim Igboegwu
Beautiful
Beata Wróbel
Cufflinks gorgeous! Shipping to Poland in not whole 3 weeks.
Salomé Henry
Very beautiful
Nina Krämer
love it
Izydor Mazur
Cufflinks for shirt Women’s/bluzkisą too large.
وليد المالكي
fast shipping
Muyiwa Aladegbaiye
products received. really pretty. Happy with the products
Randy Wade
Beautiful, neatly made
Scott Silva
Lacquer few blemishes, but and so look cool.
Ekaite Olaleke
Product was exactly as described
אילנה רום
Design midi cheap
Victoria Jones
They look great even better in person shiny silver good size
María Concepción Nieto
Fast shipping. They look really good. I hope the metallic bath doesn’t go away. Good salesman.
Cecilia Gámez
Excellent very good product
Chikodi Aladegbaiye
….
ישראל רונן
Good serice ,shipping great.
نايف الدوسري
No.
Michela Carbone
Top
نايف الماجد
TOO SMALL
Evelyn Sanchez
Beautiful and classy. Love them
前田 智子
Arrived very early. It is a very nice cufflink. I’m happy. Thank you very much.
Carlos Gil
Excellent!
Denise Perez
good
Scott Cunningham
very nice
Аида Уваровa
Packed just super. Puppy, in separate bags. The track is tracked.
Mirthe Mulder
Great product, looking good!
Brian Dean
Very nice. Pleased with them
Dylan Henry
Very pretty
Margarida Tavares
Good cufflinks! As described.
מיטל גל
מהמם !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Frances Little
Nice but very very small!
Léonie Guillot
Thank you for my order well received
Bienvenue Leblanc
very nice
Renske van Leeuwen
Very nice thank you very much
Salvatore Ferrari
Too late
Валерия Авдеевa
Excellent cufflinks, look like in the photo and look expensive
Agnieszka Baran
Perfect i recommend:)
Elizabeth Parker
item looks great as the one on screen
Bahtiyar Demirkol
Very cool and good stuff
Наталья Буркавцовa
They’re beautiful. Match the picture
Ana Belén Vidal
okk
אילנה עידן
ITS A VERY NICE CUFFLINK
Abdulrashid Ajayi
Satisfied.
Адам Наумов
The classics for the day!