Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in the UK by Royal Mail - Parcel Force, in China by ePacket or EMS, and in the USA by USPS. Speedy deliveries attract charges and you will have options to choose from at the checkout page..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
5-15 Business days |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thezasha.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Антон Баданин
Cufflinks norms, heavy a little
Walter Nichols
Great Pair
Laura Black
One of the best looking Cufflinks, EVER!
Siman Amghar
Matches the description
Chidumga Oyeleke
Item is as described. Very good
Людмила Фёдоровa
Cufflinks are good. Delivered in a month and a half.
Henry Day
v nice
Chidinma Isiaku
Accurate, nice cufflinks
Dayo Ilayasu
came beautifully packed
Deborah Kelly
The same like description, well done!
Алина Абрамовa
Funny stuff
Damian Adamczyk
Very nice, consistent with the picture, all works, some pictures taken with fleszem
Amaka Kabir
CuffLinks dinnnan ya hadu. I love it
Wayne Richards
Products and in-water does not without condition
Csillag Jakab
Fantastic this piece, a real jewelry. Arrived a bit more than a month to Hungary. (ordered: 17th March – delivers/arrived: 23rd April) I recommend this product to everyone who is looking at something elegant, solid and special in the same time.
Filip Adamczyk
super
Владимир Черемнов
Very beautiful
Edward Pierce
good
Вероника Черкашинa
Thank you! Beautiful cufflinks, look stylish! My husband is happy!
Fehinti Dan-Asebe
Good
Laura Bell
Very Good man
Давид Юдин
Cufflinks are good, came 2 weeks early. Slightly different from each other in color, but these are trifles
Chidinma Raji
Well packed and exact as shown.
Aanu Balarebe
it was good.
Henry Kim
nice
Deji Adegoke
lovely
مريم الماجد
Excellent.
Иван Цивилёв
Well made, quickly delivered, massive, weight 16 grams
Catalina Santana
The way they look in the picture. Perfect for the wedding.
Jennifer Schultz
Lovely
Karen Andrews
reasonable price for some subtle understated cufflinks
Мирон Юшков
Good cufflinks, came quickly, threw straight in the mailbox
Balaraba Kuyinu
lovely
Aurora Gil
It took me quite a while to get here. The twins are great.
Marilyn Watson
Nice product
Teslim Akande
Fantastic. Really enjoy your service
Fatima Paracha
Beautiful Cufflinks
Ahsan Qureshi
Amazing , Recommend
Femi Alhassan
beautiful, arrived before expected date
Adam Kopriva
ok
Nicole Brewer
very satisfied with the product.. I was bit skeptical when I ordered this product , but very happy with my purchase
Ludwik Nowak
Cufflinks very solidly made, recommend
Temitope Aliero
faster than expected..
سارة المبارك
Nice finishing
Eefke van Dijk
Very pretty! Packaging was very good as well. Recommend it!
Maryam Roussel
Nikel
Margaret Graham
Great Product. 10/10
Ada Adamu
it arrived earlier than expected. I’m satisfied.
Jonathan Davis
great product
Зина Жгилёвa
OK
Temitope Balarebe
Exactly as described