Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thezasha.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Csillag Jakab –
Fantastic this piece, a real jewelry. Arrived a bit more than a month to Hungary. (ordered: 17th March – delivers/arrived: 23rd April) I recommend this product to everyone who is looking at something elegant, solid and special in the same time.
Filip Adamczyk –
super
Владимир Черемнов –
Very beautiful
Edward Pierce –
good
Вероника Черкашинa –
Thank you! Beautiful cufflinks, look stylish! My husband is happy!
Fehinti Dan-Asebe –
Good
Laura Bell –
Very Good man
Давид Юдин –
Cufflinks are good, came 2 weeks early. Slightly different from each other in color, but these are trifles
Chidinma Raji –
Well packed and exact as shown.
Aanu Balarebe –
it was good.
Henry Kim –
nice
Deji Adegoke –
lovely
مريم الماجد –
Excellent.
Иван Цивилёв –
Well made, quickly delivered, massive, weight 16 grams
Catalina Santana –
The way they look in the picture. Perfect for the wedding.
Jennifer Schultz –
Lovely
Karen Andrews –
reasonable price for some subtle understated cufflinks
Мирон Юшков –
Good cufflinks, came quickly, threw straight in the mailbox
Balaraba Kuyinu –
lovely
Aurora Gil –
It took me quite a while to get here. The twins are great.
Marilyn Watson –
Nice product
Teslim Akande –
Fantastic. Really enjoy your service
Fatima Paracha –
Beautiful Cufflinks
Ahsan Qureshi –
Amazing , Recommend
Femi Alhassan –
beautiful, arrived before expected date
Adam Kopriva –
ok
Nicole Brewer –
very satisfied with the product.. I was bit skeptical when I ordered this product , but very happy with my purchase
Ludwik Nowak –
Cufflinks very solidly made, recommend
Temitope Aliero –
faster than expected..
سارة المبارك –
Nice finishing
Eefke van Dijk –
Very pretty! Packaging was very good as well. Recommend it!
Maryam Roussel –
Nikel
Margaret Graham –
Great Product. 10/10
Ada Adamu –
it arrived earlier than expected. I’m satisfied.
Jonathan Davis –
great product
Зина Жгилёвa –
OK
Temitope Balarebe –
Exactly as described
Антон Баданин –
Cufflinks norms, heavy a little
Walter Nichols –
Great Pair
Laura Black –
One of the best looking Cufflinks, EVER!
Siman Amghar –
Matches the description
Chidumga Oyeleke –
Item is as described. Very good
Людмила Фёдоровa –
Cufflinks are good. Delivered in a month and a half.
Henry Day –
v nice
Chidinma Isiaku –
Accurate, nice cufflinks
Dayo Ilayasu –
came beautifully packed
Deborah Kelly –
The same like description, well done!
Алина Абрамовa –
Funny stuff
Damian Adamczyk –
Very nice, consistent with the picture, all works, some pictures taken with fleszem
Amaka Kabir –
CuffLinks dinnnan ya hadu. I love it
Wayne Richards –
Products and in-water does not without condition